Login

Overview

The login page allows authorized users to access SSAdmin using their email address and password. After successful authentication, users are redirected to the dashboard where they can manage students, classes, and other administrative functions.

How to Sign In

Step-by-Step Login Process

1. Navigate to Login Page

   • Go to SSAdmin login page
   • Or click "Sign In" from the homepage

2. Enter Your Email Address

   • Type your registered email address
   • Email is case-insensitive

3. Enter Your Password

   • Type your password carefully
   • Password is case-sensitive
   • Click the eye icon to show/hide password

4. Remember Me (Optional)

   • Check the box to stay logged in
   • Only use on personal devices
   • Extends session duration

5. Click Sign In Button

   • Wait for authentication
   • Don't click multiple times
   • Loading indicator appears

6. Access Dashboard

   • Automatic redirect after successful login
   • Dashboard page loads
   • Ready to work

Login Page Features

Email Field

What to Enter:

• Your registered work email
• Full email address (user@domain.com)
• No spaces before or after

Validation:

• Must be valid email format
• Required field (cannot be empty)
• Checks if email exists in system

Password Field

Password Visibility Toggle:

• Eye icon on the right side
• Click to show password text
• Click again to hide password
• Helps verify password before submitting

Security:

• Dots or asterisks hide password
• Not stored in browser history
• Encrypted during transmission

Remember Me Option

What It Does:

• Keeps you logged in for extended period
• Skips login on return visits
• Saves secure session token

When to Use:

• On your personal computer
• On your office workstation
• When you're the only user

When NOT to Use:

• On shared computers
• On public computers
• When others might access device

Error Messages

"Invalid email address"

How to Fix:

• Check for typos
• Ensure @ symbol included
• Verify domain extension (.com, .org, etc.)
• Remove extra spaces

"Sign in failed" or "Invalid credentials"

How to Fix:

1. Double-check email spelling
2. Verify password (check caps lock)
3. Use password visibility toggle
4. Try password reset if forgotten
5. Contact administrator if account locked

Troubleshooting

Cannot Remember Password

Solution: Use the password reset feature

1. Click "Forgot your Password?" link
2. Enter your email address
3. Check email for magic link
4. Follow password reset process
5. Return to login with new password

More Info: See Forgot Password documentation

Account Not Activated Yet

Solution: Complete invitation acceptance first

1. Find invitation email
2. Click invitation link
3. Set your password
4. Account activates automatically
5. Then proceed to login

More Info: See Accept Invitation documentation

Keep Getting Logged Out

Possible Causes:

• "Remember Me" not checked
• Browser clearing cookies
• Security policy settings

Solutions:

1. Check "Remember Me" option
2. Adjust browser cookie settings
3. Allow cookies for the site

Security Best Practices

Password Security

Do:

• Use unique password (don't reuse)
• Use strong password (mix of characters)
• Change password if compromised
• Keep password confidential

Don't:

• Share password with anyone
• Write password on sticky notes
• Use simple passwords (123456, password, etc.)
• Use same password for multiple accounts

Device Security

Personal Device:

• Enable "Remember Me"
• Lock device when not in use
• Use device password/PIN

Shared/Public Device:

• Don't enable "Remember Me"
• Always sign out when done
• Close all browser tabs
• Clear browser history

Related Topics

• Forgot Password - Reset your password if forgotten
• Accept Invitation - Activate new account
• Authentication Overview - Complete authentication guide